Prepare for a successful career in Sales Operations through an apprenticeship that blends on-the-job impact with targeted training. You’ll learn to run the full order-to-cash chain (quote → order → delivery → invoice), drive customer relationship excellence in French and English (CEFR B1). Expect rigorous CRM data hygiene, strong analytics habits (Advanced Excel + introductory Power BI), professional communication for trade shows and customer care, and GDPR-compliant practices. The goal: accelerate revenue, reduce late payments, improve delivery reliability, and deliver a consistent customer experience while producing tangible monthly outcomes for your employer.
Value proposition
- Deliver immediate on‑the‑job value: stabilize order flows, reduce late payments, and improve OTIF.
- Become the “data‑savvy” sales ops teammate: clean CRM data, track KPIs, and inform decisions with simple dashboards.
- Master professional communication FR/EN (CEFR B1) for customers, carriers, and trade shows.
- Learn‑by‑doing: every module converts into a tangible deliverable for your company.
- Certification goal: prepare and qualify for the RNCP41254 Professional Title — “Assistant·e Commercial·e / ADV” (validity 29/10/2025 → 28/10/2030), with targeted coaching to pass the two competency blocks and the final ~4h10 exam (written/oral scenarios + professional dossier defense).
Our Approach
Company
You join a realistic backlog with sprints, incidents, steering committees, and KPIs. Project Lead (scoping, governance, change) + Admin/Builder (CRM config) + Marketing automation basics.
Quality/compliance alignment
Checklists and deliverables aligned with the RNCP reference and and SecOps good practices. (francecompetences.fr)
Dual posture
- Portfolio (Notion/Git), mock interviews, LinkedIn optimization, and a defendable project pitch.
- Prepare and qualify learners for the RNCP41254 Professional Title “Assistant·e Commercial·e / ADV” (validity 29/10/2025 → 28/10/2030).
Learning by doing
Technical studios, automation labs, and mini‑projects that convert into operational deliverables.
Why Choose Edumotiv
The Brief
In 23 months you evolve from reliable order coordinator to a sales‑ops partner, able to stabilize flows, inform decisions with simple KPIs, and protect cash by preventing overdue receivables.
- Operate the order‑to‑cash chain with service levels: confirm orders, coordinate with logistics/transport, track OTIF, and escalate risks proactively.
- Communicate professionally in French and English (target CEFR B1→B1+): service emails/calls, simple negotiation, and trade‑show hosting with clear, polite, and concise messaging.
- Reduce financial risk: implement a structured dunning plan (D+7/D+15/D+30), monitor disputes, and secure payments while preserving client relationships.
- Ensure compliance and digital hygiene: apply GDPR in customer interactions, use secure document workflows, and respect internal approval rules.
Intensive
Training lasting 23 months, alternating 1 weeks in a training center / 3 weeks in a company
Fundable
Work-study program fully funded by the employer.
Professional
Sales
Assistant
Location
Lyon 8 Mermoz
Ligne C15 - C25 - Tram T4 - T6 -Métro D
To ensure you get the most from this program, candidates should meet the following requirements:
- General or Professional Baccalaureate (business/tertiary) or equivalent
- Achieve an overall average of 60% on our general placement tests
- Present a realistic, role‑oriented career project for Executive Assistant (FR B2, EN B1+)
Reference for Sales Assistant
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